SST's Pre-programming service incorporates a customer data pattern into the devices before shipment. This pattern replaces the normal “FF” pattern in shipped devices. This service is offered for all package types and speed grades. Please refer to SST's data sheets for valid combinations of part numbers.

Ordering SST Devices Using the Pre-programming Service

The following procedure outlines the method for ordering SST devices using the Pre-programming service.

1.       Initiate Contact

Customer shall contact local SST sales representative describing the desire for the service. The sales representative will note Pre-programming is a “custom requirement” and requires the following activities. Note: Attached is the Factory Pre-Programming Request Form. Please provide the information requested in the “Pre-programming Requirements” section. This information is need by SST to process the request. (The information can be provided as a separate communication or as a partially filled out form.)

2.       Send the Code

The customer will provide master copies of each code being ordered to field sales representative as indicate in the “Pre-programming Requirements” section of the “Factory Pre-Programming Request Form”. The field sales representative will send these copies and the request to SST Customer Support. SST requires these devices to generate the Final Test and Electrical Quality Control test programs. The preferred order of master data format is: 1) three devices, 2) Binary file, 3) Intel hex file. Please be sure the checksum is clearly identified on each master device or file.

Master devices should use the SST device requested or another manufacturer direct replacement device. The alternative device type need to be readable to SST and must be pin-to-pin, as well as read functional compatible. If questions arise about device compatibility with SST device, please contact SST’s Customer Support Department at (408) 735-9110.

3.       Verification

SST verifies that all masters contain the same code to be certain that handling errors or miswriting of the data have not occurred. After verification, a unique custom part number is assigned and documented in a SST internal custom number specification (c-spec). SST then generates 11 verification devices. Six of these devices are retained by SST internally (e.g. for correlation). SST will ship five of these devices, along with one of the original master devices (or data file) and a Response Form to the customer for verification through the field sales representative. SST will provide the customer with the unique custom part (c-spec) number to be used for future orders. Note: The remaining master devices will remain at SST for correlation, if required.

4.       Confirm Verification and Place the Order

Once the verification devices are validated, the customer shall notify the sales representative that customer has approved SST’s Pre-programmed process. The customer can either provide the sales representative with a signed Response Form, or written/verbal confirmation. When ordering Pre-programmed devices, customer shall use the unique c-spec part number on the customer’s purchase order. Upon receipt of the purchase order, SST enters the order and begins production. The customer’s master code and correlation devices are maintained for a period of one year and if no purchase order is placed within that period, the code and samples (or files) will be deleted.

5.       Custom Label Identification

SST will label the shipping boxes to indicate the boxes contain Pre-programmed devices with the c-spec number appended to the part number.

Terms and Conditions

The following items, in addition to SST’s standard terms and conditions apply when ordering memory devices using SST’s Pre-programming service.

1. SST will maintain customer code confidentiality.
2. SST will absorb all NRE costs to generate custom test programs and shipping labels.
3. All orders are subject to minimum quantities. The minimum quantity for initial and subsequent orders and shipments is 5,000 devices.
4. SST may begin production up to 30 days in advance of the SST scheduled ship date covered by a purchase order, thus requires 30 days minimum notification before the SST scheduled ship date for code changes. The customer is liable for all work-in-process within 30 days covered by the same purchase order.
5. No schedule changes may be made within 30 days of the SST scheduled ship date.
6. All unencapsulated die product purchased by the customer is for use exclusively in the customer's end products. SST must approve any other use of die product in writing.
7. Code changes with Work-In-Process may require additional charges and may affect delivery schedules.